{"id":8200,"date":"2023-07-28T15:13:28","date_gmt":"2023-07-28T15:13:28","guid":{"rendered":"https:\/\/thebrandedbucks.com\/?p=8200"},"modified":"2023-09-22T06:00:40","modified_gmt":"2023-09-22T06:00:40","slug":"will-etsy-refund-money-if-scammed","status":"publish","type":"post","link":"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/","title":{"rendered":"Will Etsy Refund Money If Scammed? (Explained!)"},"content":{"rendered":"\n<p>Online marketplaces like Etsy make it easy for people to buy and sell handmade, vintage, and craft supplies from all over the world. <\/p>\n\n\n\n<p>As great as these platforms are<strong>, scams are an unfortunate reality.<\/strong> Both buyers and sellers run the risk of being defrauded when using sites like Etsy.<\/p>\n\n\n\n<p>The good news is that Etsy has policies in place to protect its users and provide refunds in cases of confirmed scams. <\/p>\n\n\n\n<p>Here&#8217;s what Etsy buyers and sellers need to know about getting refunds if scammed.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#Key_Takeaways\" title=\"Key Takeaways\">Key Takeaways<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#Will_Etsy_Refund_Money_If_Scammed\" title=\"Will Etsy Refund Money If Scammed\">Will Etsy Refund Money If Scammed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#Getting_a_Refund_as_a_Buyer\" title=\"Getting a Refund as a Buyer\">Getting a Refund as a Buyer<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#1_Contact_the_Seller\" title=\"1. Contact the Seller\">1. Contact the Seller<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#2_File_a_Report_with_Etsy\" title=\"2. File a Report with Etsy\">2. File a Report with Etsy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#3_Dispute_the_Charges\" title=\"3. Dispute the Charges\">3. Dispute the Charges<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#Getting_a_Refund_as_a_Seller\" title=\"Getting a Refund as a Seller\">Getting a Refund as a Seller<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#1_Report_Suspected_Fraud_to_Etsy\" title=\"1. Report Suspected Fraud to Etsy\">1. Report Suspected Fraud to Etsy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#2_Gather_The_Necessary_Information\" title=\"2. Gather The Necessary Information\">2. Gather The Necessary Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#3_Etsy_Investigates_the_Claim\" title=\"3. Etsy Investigates the Claim\">3. Etsy Investigates the Claim<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#How_Etsy_Is_Preventing_Scams_On_Their_Platform\" title=\"How Etsy Is Preventing Scams On Their Platform\">How Etsy Is Preventing Scams On Their Platform<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/thebrandedbucks.com\/will-etsy-refund-money-if-scammed\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_Takeaways\"><\/span>Key Takeaways<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<style>.kadence-column_2b5975-c0 > .kt-inside-inner-col{display:flex;}.kadence-column_2b5975-c0, .kt-inside-inner-col > .kadence-column_2b5975-c0:not(.specificity){margin-bottom:var(--global-kb-spacing-md, 2rem);}.kadence-column_2b5975-c0 > .kt-inside-inner-col{padding-top:19px;padding-right:19px;padding-bottom:19px;padding-left:19px;}.kadence-column_2b5975-c0 > .kt-inside-inner-col{min-height:171px;border-top:2px solid #f78da7;border-right:2px solid #f78da7;border-bottom:2px solid #f78da7;border-left:2px solid #f78da7;}.kadence-column_2b5975-c0 > .kt-inside-inner-col,.kadence-column_2b5975-c0 > .kt-inside-inner-col:before{border-top-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;border-bottom-left-radius:8px;}.kadence-column_2b5975-c0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_2b5975-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_2b5975-c0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column_2b5975-c0{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_2b5975-c0{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column_2b5975-c0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column_2b5975-c0 > .kt-inside-inner-col{background-color:#fdebf1;}.kadence-column_2b5975-c0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_2b5975-c0{position:relative;}@media all and (max-width: 1024px){.kadence-column_2b5975-c0 > .kt-inside-inner-col{border-top:2px solid #f78da7;border-right:2px solid #f78da7;border-bottom:2px solid #f78da7;border-left:2px solid #f78da7;flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_2b5975-c0 > .kt-inside-inner-col{border-top:2px solid #f78da7;border-right:2px solid #f78da7;border-bottom:2px solid #f78da7;border-left:2px solid #f78da7;flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column_2b5975-c0 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-iconlist.kt-svg-icon-list-items_7aef2f-72:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_7aef2f-72 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-xs, 1rem);margin-left:0px;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-xs, 1rem);padding-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_7aef2f-72 ul.kt-svg-icon-list{grid-row-gap:10px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_7aef2f-72 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:9px;}.kt-svg-icon-list-items_7aef2f-72 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_7aef2f-72 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:11px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items_7aef2f-72 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_8852a9-2a\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_loader kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"12\" y1=\"2\" x2=\"12\" y2=\"6\"\/><line x1=\"12\" y1=\"18\" x2=\"12\" y2=\"22\"\/><line x1=\"4.93\" y1=\"4.93\" x2=\"7.76\" y2=\"7.76\"\/><line x1=\"16.24\" y1=\"16.24\" x2=\"19.07\" y2=\"19.07\"\/><line x1=\"2\" y1=\"12\" x2=\"6\" y2=\"12\"\/><line x1=\"18\" y1=\"12\" x2=\"22\" y2=\"12\"\/><line x1=\"4.93\" y1=\"19.07\" x2=\"7.76\" y2=\"16.24\"\/><line x1=\"16.24\" y1=\"7.76\" x2=\"19.07\" y2=\"4.93\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>As a buyer, if you get scammed on Etsy then you may get a complete refun<\/strong>d if Etsy verifies your claims and closes the case in your favor<\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_5e349a-12\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_loader kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"12\" y1=\"2\" x2=\"12\" y2=\"6\"\/><line x1=\"12\" y1=\"18\" x2=\"12\" y2=\"22\"\/><line x1=\"4.93\" y1=\"4.93\" x2=\"7.76\" y2=\"7.76\"\/><line x1=\"16.24\" y1=\"16.24\" x2=\"19.07\" y2=\"19.07\"\/><line x1=\"2\" y1=\"12\" x2=\"6\" y2=\"12\"\/><line x1=\"18\" y1=\"12\" x2=\"22\" y2=\"12\"\/><line x1=\"4.93\" y1=\"19.07\" x2=\"7.76\" y2=\"16.24\"\/><line x1=\"16.24\" y1=\"7.76\" x2=\"19.07\" y2=\"4.93\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Similarly, sellers can also get complete refund from Etsy <\/strong>if a buyer is trying to scam them<\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_6beeb4-ec\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_loader kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"12\" y1=\"2\" x2=\"12\" y2=\"6\"\/><line x1=\"12\" y1=\"18\" x2=\"12\" y2=\"22\"\/><line x1=\"4.93\" y1=\"4.93\" x2=\"7.76\" y2=\"7.76\"\/><line x1=\"16.24\" y1=\"16.24\" x2=\"19.07\" y2=\"19.07\"\/><line x1=\"2\" y1=\"12\" x2=\"6\" y2=\"12\"\/><line x1=\"18\" y1=\"12\" x2=\"22\" y2=\"12\"\/><line x1=\"4.93\" y1=\"19.07\" x2=\"7.76\" y2=\"16.24\"\/><line x1=\"16.24\" y1=\"7.76\" x2=\"19.07\" y2=\"4.93\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">You have to provide all the necessary information to Etsy about the matter that supports your claim like <strong>chat screenshots, delivered package pics, etc.<\/strong><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-large-font-size\"><strong>You May Also Like:<\/strong><\/p>\n\n\n\n<ul>\n<li><a href=\"https:\/\/thebrandedbucks.com\/can-you-sell-baked-goods-on-etsy\/\" data-type=\"post\" data-id=\"6676\"><strong>Can You Sell Baked Goods On Etsy? (Rules Explained)<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/thebrandedbucks.com\/how-to-follow-on-etsy\/\" data-type=\"post\" data-id=\"6071\"><strong>How To Find People, Sellers and Shops On Etsy (Easy Trick!)<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/thebrandedbucks.com\/etsy-digital-downloads-copyright\/\" data-type=\"post\" data-id=\"6056\"><strong>Etsy Digital Downloads Copyright &amp; How To Avoid It?<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/thebrandedbucks.com\/how-to-sell-digital-planners-on-etsy\/\" data-type=\"post\" data-id=\"6696\"><strong>How To Sell Digital Planners On Etsy &amp; Earn $3000\/mo<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Will_Etsy_Refund_Money_If_Scammed\"><\/span>Will Etsy Refund Money If Scammed<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Yes, Etsy will refund your money<\/strong> if you have been scammed, as long as you can show proof that the item you purchased was either not delivered or is not as described. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"530\" height=\"601\" src=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/will-etsy-refund-money.webp\" alt=\"will Etsy refund money\" class=\"wp-image-8211\" srcset=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/will-etsy-refund-money.webp 530w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/will-etsy-refund-money-265x300.webp 265w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/will-etsy-refund-money-79x90.webp 79w\" sizes=\"(max-width: 530px) 100vw, 530px\" \/><\/figure><\/div>\n\n\n<p>If the item is not as expected, <strong>you need to open a case on Etsy and submit evidence<\/strong> <strong>like photos, receipts, and messages to support your claim. <\/strong><\/p>\n\n\n\n<p>If Etsy agrees you were scammed, the <strong>seller will be forced to refund the full amount you paid, including shipping costs. <\/strong><\/p>\n\n\n\n<p>Etsy will only handle refunds for your orders that are <strong>within 180 days<\/strong> of the purchase date. <\/p>\n\n\n\n<p>If it has been longer than that, you will need to resolve it directly with the seller off of Etsy&#8217;s platform. <\/p>\n\n\n\n<p>And if Etsy does not provide you with a refund, you can still dispute the charge with your bank as fraud. <\/p>\n\n\n\n<p><em><strong>So in summary, Etsy does offer refunds if you can confirm you were scammed, but you need to take certain steps to show proof and report the scam in a timely manner.<\/strong><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Getting_a_Refund_as_a_Buyer\"><\/span>Getting a Refund as a Buyer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you buy something on Etsy and don&#8217;t receive your order or the item is drastically different than described, you may have been scammed. <\/p>\n\n\n\n<p>Here are the steps to take as a buyer to get your money back:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Contact_the_Seller\"><\/span>1. Contact the Seller<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes it&#8217;s not always the seller who can scam you, it could be the courier partner too. <strong>(Although it&#8217;s very rare)<\/strong><\/p>\n\n\n\n<p>Imagine if your item got broken due to poor handling by the courier partner.<\/p>\n\n\n\n<p>Or maybe they have replaced your item during shipping?<\/p>\n\n\n\n<p>Anything could happen, right?<\/p>\n\n\n\n<p>In that case, your first course of action should be reaching out to the seller directly through Etsy messaging. <\/p>\n\n\n\n<p><strong>Be sure to contact them as soon as possible after realizing you&#8217;ve been scammed.<\/strong> Explain in detail what happened and why you believe you were defrauded. <\/p>\n\n\n\n<p>For example:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-lg, 3rem);margin-left:0px;column-gap:16px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list{grid-row-gap:32px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 .kb-svg-icon-wrap{color:#000000;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:10px;}@media all and (max-width: 767px){.wp-block-kadence-iconlist.kt-svg-icon-list-items_998555-59 ul.kt-svg-icon-list{grid-row-gap:16px;}}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items_998555-59 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_8c4c5a-95\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">You paid for a handmade ceramic mug but received a cheap plastic cup shipped from China.<\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_fbb3f1-23\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">You never received the vintage jewelry you ordered and paid for. See\u00a0<strong><a href=\"https:\/\/thebrandedbucks.com\/how-long-does-etsy-take-to-ship\/\">how long does Etsy take to ship<\/a>.<\/strong><\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_a2d2b9-13\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">The digital download you purchased is corrupted and unusable. See<strong>\u00a0<a href=\"https:\/\/thebrandedbucks.com\/how-to-download-etsy-digital-files\/\">How To Download Etsy Digital Files In Your Laptop Or iPhone<\/a><\/strong><\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p><strong>Provide photos, screenshots, order numbers, or any other documentation that supports your claim<\/strong>. The more details you can provide, the better.<\/p>\n\n\n\n<p>In most cases, if the seller has some reputation on the platform they won&#8217;t dare to spoil that and they will either offer you a refund or replace your item.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_File_a_Report_with_Etsy\"><\/span>2. File a Report with Etsy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the seller is unresponsive or unwilling to work towards a resolution, it&#8217;s time to get Etsy involved. <\/p>\n\n\n\n<p>You can report the issue to <strong>Etsy&#8217;s support staff<\/strong>. They have dedicated staff who investigate problems just like this.<\/p>\n\n\n\n<p>All you have to do is <a href=\"https:\/\/help.etsy.com\/hc\/en-gb\/requests\/new?segment=selling\" target=\"_blank\" rel=\"noopener\"><strong>Visit Etsy support Page<\/strong><\/a> and then click on <strong>&#8220;Buying On Etsy&#8221;<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"557\" height=\"505\" src=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Will-Etsy-Refund-Money-If-Scammed.webp\" alt=\"Will Etsy Refund Money If Scammed \" class=\"wp-image-8208\" srcset=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Will-Etsy-Refund-Money-If-Scammed.webp 557w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Will-Etsy-Refund-Money-If-Scammed-300x272.webp 300w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Will-Etsy-Refund-Money-If-Scammed-99x90.webp 99w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/figure><\/div>\n\n\n<p>From there click on <strong>&#8220;Help With an Order&#8221;<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"549\" height=\"720\" src=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Click-on-help-with-an-order.webp\" alt=\"Click on help with an order\" class=\"wp-image-8209\" srcset=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Click-on-help-with-an-order.webp 549w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Click-on-help-with-an-order-229x300.webp 229w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/Click-on-help-with-an-order-69x90.webp 69w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/figure><\/div>\n\n\n<p>And then choose your order that is casuing you the problem.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"541\" height=\"989\" src=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/choose-your-etsy-order.webp\" alt=\"Choose your order\" class=\"wp-image-8210\" srcset=\"https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/choose-your-etsy-order.webp 541w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/choose-your-etsy-order-164x300.webp 164w, https:\/\/thebrandedbucks.com\/wp-content\/uploads\/2023\/07\/choose-your-etsy-order-49x90.webp 49w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/><\/figure><\/div>\n\n\n<p>When filing your report, you&#8217;ll need to provide information like:<\/p>\n\n\n\n<ul>\n<li><strong>Item listing<\/strong><\/li>\n\n\n\n<li><strong>Seller&#8217;s username<\/strong><\/li>\n\n\n\n<li><strong>Your order ID<\/strong><\/li>\n\n\n\n<li><strong>Screenshots of conversations<\/strong><\/li>\n\n\n\n<li><strong>The reason you believe you were scammed<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Etsy will review your report, examine the evidence, and take appropriate action if they agree you were defrauded. This can include forcing the seller to issue a refund, removing the fraudulent listing, or suspending the seller&#8217;s account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Dispute_the_Charges\"><\/span>3. Dispute the Charges<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you paid with a credit card or PayPal, <strong>you may be able to dispute the charges and recover your money that way<\/strong>. <\/p>\n\n\n\n<p>Your credit card company or PayPal will also investigate your claim and act accordingly based on the available evidence and proof. <\/p>\n\n\n\n<p>And if they decided to close the case in your favor, you will get your money back.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Getting_a_Refund_as_a_Seller\"><\/span>Getting a Refund as a Seller<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Sellers can be victims of scams too. Some dishonest buyers will claim they didn&#8217;t receive an order when they actually did. Others will say an item arrived damaged or not as described to get a refund and the item for free.<\/p>\n\n\n\n<p>Fortunately, Etsy has a <strong><a href=\"https:\/\/help.etsy.com\/hc\/en-us\/articles\/5850122619287-What-is-Etsy-s-Purchase-Protection-for-Sellers-?segment=selling\" target=\"_blank\" rel=\"noopener\">Seller Purchase Policy<\/a><\/strong> that covers qualified sellers against buyer fraud. Here&#8217;s the process:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Report_Suspected_Fraud_to_Etsy\"><\/span>1. Report Suspected Fraud to Etsy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you think a buyer is trying to scam you, you should <a href=\"https:\/\/help.etsy.com\/hc\/en-gb\/requests\/new?segment=selling\" target=\"_blank\" rel=\"noopener\"><strong>contact Etsy support team<\/strong><\/a> right away. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Gather_The_Necessary_Information\"><\/span>2. Gather The Necessary Information<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To receive coverage under Etsy&#8217;s Seller Protection Policy, you&#8217;ll need to provide them with enough evidence to support your claim. Be prepared to give Etsy info like:<\/p>\n\n\n\n<ul>\n<li><strong>Buyer&#8217;s name, address, and contact info<\/strong><\/li>\n\n\n\n<li><strong>Tracking number showing delivered order<\/strong><\/li>\n\n\n\n<li><strong>Screenshots of conversations with the buyer<\/strong><\/li>\n\n\n\n<li><strong>Reasons you think the buyer is scamming you<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Etsy_Investigates_the_Claim\"><\/span>3. Etsy Investigates the Claim<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Etsy will thoroughly examine the details of your claim. They may reach out to both you and the buyer for additional information. <\/p>\n\n\n\n<p>If Etsy agrees that the buyer is trying to scam you, they will come in action and refund you for any losses under the Seller Protection Policy.<\/p>\n\n\n\n<p><strong>In some cases, Etsy may even refund the buyer and let you keep your profits from the sale.<\/strong> This ensures you don&#8217;t lose money due to dishonest buyers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Etsy_Is_Preventing_Scams_On_Their_Platform\"><\/span>How Etsy Is Preventing Scams On Their Platform<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Etsy takes many proactive steps to prevent scams and fraud:<\/p>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-lg, 3rem);margin-left:0px;column-gap:16px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list{grid-row-gap:32px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 .kb-svg-icon-wrap{color:#000000;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list .kt-svg-icon-list-single{border-radius:%;border-width:px;border-style:solid;padding:10px;}@media all and (max-width: 767px){.wp-block-kadence-iconlist.kt-svg-icon-list-items_5ea0d0-37 ul.kt-svg-icon-list{grid-row-gap:16px;}}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items_5ea0d0-37 kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop\"><ul class=\"kt-svg-icon-list\">\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_e7f5d5-fb\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Requiring seller identities be verified<\/strong>\u00a0&#8211; Sellers must provide a valid credit card, bank account, and other personally identifying information. Read our in-depth article on <a href=\"https:\/\/thebrandedbucks.com\/is-etsy-legit\/\"><strong>is Etsy legit?<\/strong><\/a><\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_62889e-5d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Trust and Safety investigations<\/strong>\u00a0&#8211; Etsy employs a full department dedicated to investigating shady activity and taking appropriate actions.<\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_29286d-03\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Seller ratings<\/strong>\u00a0&#8211; Buyers can leave reviews of sellers. Low ratings help warn about fraud sellers. See\u00a0<a href=\"https:\/\/thebrandedbucks.com\/how-to-leave-a-review-on-etsy\/\"><strong>how to leave a review on Etsy<\/strong><\/a>.<\/span><\/li>\n\n\n\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-_d36173-a7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-ic_check kt-svg-icon-list-single\"><svg viewBox=\"0 0 8 8\"  fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M6.41 0l-.69.72-2.78 2.78-.81-.78-.72-.72-1.41 1.41.72.72 1.5 1.5.69.72.72-.72 3.5-3.5.72-.72-1.44-1.41z\" transform=\"translate(0 1)\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Removal of fake listings<\/strong>\u00a0&#8211; Etsy monitors for replica and counterfeit products and takes them down. See\u00a0<a href=\"https:\/\/thebrandedbucks.com\/does-etsy-sell-fake-stuff\/\"><strong>does Etsy sell fake stuff<\/strong><\/a>.<\/span><\/li>\n<\/ul><\/div>\n\n\n\n<p>However, given the size of Etsy&#8217;s marketplace, scams are impossible to prevent completely. Having policies to refund victims is essential.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>While the vast majority of <strong>Etsy transactions are problem-free<\/strong>, scams are an unfortunate occurrence buyer and sellers must watch out for. <\/p>\n\n\n\n<p>If you are defrauded as a buyer or seller, be sure to contact Etsy and report it immediately. Provide as much evidence and details as possible.<\/p>\n\n\n\n<p>Etsy will investigate and issue refunds in confirmed scam cases. You may also be able to dispute charges through your payment provider.<\/p>\n\n\n\n<p><strong>The sooner you can report a scam, the better chance you have of getting your money back.<\/strong>&nbsp;Etsy&#8217;s teams can act quickly to prevent additional losses.<\/p>\n\n\n\n<p>With some caution on your part and Etsy&#8217;s buyer and seller protections, you can shop and sell with confidence.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online marketplaces like Etsy make it easy for people to buy and sell handmade, vintage, and craft supplies from all over the world. As great as these platforms are, scams are an unfortunate reality. Both buyers and sellers run the risk of being defrauded when using sites like Etsy. 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